1. What is Practice IQ?
AdvanceŽ Practice IQ is a collection of tools based on Microsoft's digital dashboard technology. It presents key practice information in tabular or graphical format drawn from line of business applications such as AdvanceŽ Practice Management, Microsoft Excel or Word, information from the world wide web and collaboration tools such as Microsoft Outlook.

The information is presented in a dynamic web page format and can be viewed from within Microsoft Outlook or from within a web browser. The information can be organized in a hierarchical structure thereby allowing users to "drill down" into the detail if they so wish.

Because we have utilized the very latest in data access technology such as Microsoft's 2000 OLAP (On line analytical processing) services, information is updated dynamically as the underlying systems are updated and reporting performance is optimized.

2. What is OLAP?
Online Analytical Processing (OLAP) is a technology that uses multidimensional structures to provide rapid access to data for analysis. The source data for OLAP is commonly stored in data warehouses in a relational database such as Microsoft SQL Server.

3. Can I change the information and reports shown to fit practice requirements?
The AdvanceŽ Practice IQ can be entirely customized to present information which is of importance to your practice, whether you wish to focus on financial indicators such as exceptional WIP levels or ageing, cash collections or debt, overdue or over budget tasks or clients that are having a birthday this week.

Other important practice information can also be included in the Practice IQ, procedure documents such as employee handbooks can be easily accessed, the ability to generate business forms such as request for leave or purchase orders can be generated.

In effect the AdvanceŽ Practice IQ becomes your practice's Intranet. With AdvanceŽ Practice Management as the underlying system, the AdvanceŽ Practice IQ system delivers the right information, to the right people in your practice at the right time.

4. Can I use Excel to further analyse the data?
Selecting the Export to Excel option takes the report in its current view to Excel. All dynamic links are kept to the data and it is even possible to save, close and reopen the Excel workbook with the continuation of these links.